At Fiara Skin, customer satisfaction is our priority. If you receive a defective or damaged item, please contact us at 0323-2017000 or email us at info@fiaraskin.com within 14 days of receiving your order.
The item must be unused, in its original packaging, and accompanied by proof of purchase.
Refund requests must be made within 14 days from the date of delivery.
We do not offer refunds for change of mind or used products due to hygiene reasons.
Once your return is received and inspected, we will notify you about the approval or rejection of your refund.
If approved, our representative will guide you through the refund process
If you wish to exchange a defective item, please contact us at info@fiaraskin.com, and we will arrange a replacement.
For any questions or concerns, feel free to reach out to us at info@fiaraskin.com or 0323-2017000.
